Monitor Every Call With Actionable Insights

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Discover Our Comprehensive Feature Set
Explore the extensive range of features offered by QAcall AI designed to optimize quality assurance and compliance management.
Detailed Analytics and Reporting

Advanced Transcription Services

Quality Assurance Monitoring

Compliance Checks and Alerts

Sales Checks and Alerts

Tailored Solutions Across Industries
Call Recording and Storage
Securely capture and store all calls with customizable retention policies to meet compliance standards like GDPR and HIPAA.
- Cloud-based storage
- High-quality audio recordings
- Customizable retention policies


Advanced Transcription Services
Utilize advanced speech-to-text technology for accurate transcriptions with options for human review and multi-language support.
- Multi-language support
- Automatic and manual review options
- Integration with analytics
Quality Assurance Monitoring
Implement a customizable scoring system for script adherence, regulatory compliance, and customer engagement, with sentiment and empathy scoring.
- Real-time feedback
- Customizable scoring criteria
- Sentiment analysis


Compliance Checks and Alerts
Real-time monitoring for compliance-related keywords, automated alerts for potential violations, and comprehensive audit logs.
- Configurable keyword alerts
- Supports industry-specific compliance requirements
- Detailed compliance reviews
Detailed Analytics and Reporting
Performance dashboards display key metrics like call volume, handling time, and conversion rates; custom reports and predictive analytics offer deeper insights.
- Customizable dashboards
- Predictive analytics
- Comprehensive reporting capabilities

Integration Capabilities

Automation
Zapier

Collaboration
Airtable

Tools
HeyCx
Navigating Marketplace Diversity to Streamline Operations and Enhance Customer Retention
Seamless Integration

Enhanced AI Capabilities

Workflow Automations and Customizations

SMS and Email Integration

API Integration with Phone Systems and Dialers

User Roles and Transparency

What Our Clients Say
Sarah Jennings, VP of Operations at FinTech Industry
QAcall AI’s advanced transcription services and compliance monitoring tools have been pivotal in enhancing our patient communication and ensuring adherence to healthcare regulations. The platform’s ease of use and robust functionality make it indispensable.
Mark Thompson, Director of Customer Service - Health Care Industry
The sales flow optimization and detailed reporting features of QAcall AI have empowered our team to exceed our sales targets consistently. We’ve seen a significant improvement in agent performance and customer satisfaction since integration.
Emily Rivera, Head of Sales - Mortgage Industry
Laura Housego
Get Your Questions Answered Here
What industries does QAcall AI cater to?
QAcall AI provides tailored solutions across various industries, including mortgage and finance, debt collection, healthcare, and more. Our platform is designed to meet specific compliance requirements and challenges unique to each sector.
How does QAcall AI ensure compliance with industry standards?
Can QAcall AI integrate with existing systems?
Yes, QAcall AI offers seamless integration with CRM systems and other enterprise tools via APIs. This allows for enhanced functionality and streamlined communication processes tailored to your organization’s needs.
How can QAcall AI improve operational efficiency?
QAcall AI enhances operational efficiency by automating workflow processes, providing detailed analytics for performance optimization, and facilitating proactive compliance management. It helps organizations streamline communication and improve customer interactions.
How can I get started with QAcall AI?
To discover how QAcall AI can benefit your organization, schedule a demo today. Our team will demonstrate the platform’s capabilities and help you explore its potential for your specific industry needs.

Empower Your Operations with QAcall AI
Transform your quality assurance and compliance management with QAcall AI’s advanced features and seamless integration capabilities.